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Data Protection Information

As the operator of the website at www.print-exchange.de or www.print-exchange.com (also "website" or "portal"), we are responsible for the personal data of the user ("you") of this website within the meaning of the applicable data protection law, in particular the General Data Protection Regulation ("DSGVO").

In the following, we inform you clearly within the scope of our duty to inform (Art. 13 et seq. DSGVO) about which data is processed when you visit our website and on which legal basis this is done. You will also receive information about the rights you have vis-à-vis us and the competent supervisory authority.

The German version shall be exclusively authoritative for the content and interpretation of this regulation and its amendments. Any versions in another language shall only serve to facilitate the understanding of a Party and shall not be binding on the Parties.

1. Information on the Person Responsible

KNOX GmbH
Neuer Wall 71
20354 Hamburg

E-mail: info@knox-gmbh.com
Tel.: 040 /1805 6418

2. Informational Use of our Website

When you call up our website merely to visit it, so-called log files are processed by being automatically recorded by our system.

The following log files are processed automatically:

  • IP address of the requesting computer
  • Type of Internet browser used
  • Language of the Internet browser used
  • Version of the Internet browser used
  • Operating system and its version
  • Operating system interface
  • Pages accessed
  • Date and time of the visit
  • Time zone difference from Greenwich Mean Time (GMT)
  • Access status/http status code
  • Transmitted data volume
  • Success or error of the loading process
  • Referrer
  • Websites that are accessed by the visitor's system via our website
  • Internet service provider of the user

The log files contain your IP address and possibly other personal data. Therefore, an assignment to you is possible in principle. However, we only store your data temporarily and in particular not together with other personal data.

The processing of the above-mentioned data is necessary for the provision of our website. We also store the data for the purpose of the security of our information technology systems. These purposes also constitute our legitimate interest in processing the data on the legal basis of Art. 6 (1) lit. f DSGVO. The log files, which also contain your IP address, are deleted or anonymised immediately after they are no longer required to achieve the aforementioned purposes, but after one month at the latest.

3. Posting an Advertisement

You have the possibility to place an advertisement on our website with your personal data and to send it to us. For this purpose, we request the following data from you:

  • Contact details (first name, last name, address, postcode, city, e-mail, telephone)
  • Company name (voluntary)
  • Request
  • Shares concerned
  • Association membership
  • Other memberships
  • Company data such as region, product portfolio, technologies, target industries and voluntarily turnover size and voluntarily number of employees as well as, if applicable, desired investment amount
  • Advertisement title and text in German and, if applicable, in English
  • Desire/assignment (voluntary) to communicate the advertisement also via XING and LinkedIn

The advertiser order is created for you on this basis. Before the advertisement is published, you give us your approval (opt-in). Your advertisement will be published on our website as approved by you. If we issue you an invoice and you make payments to us, we will also process your personal data for the purposes of invoicing and processing payments.

The legal basis for processing your personal data is Art. 6 (1) lit. b and f DSGVO. We store your data for a period of 3 years after the process has been completed. If you wish to make changes to your details, the old details will be deleted and only the updated data will be stored. Furthermore, we only store your data in order to fulfil our contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).

4. Enquiry of Interested Parties / Possibility to Express Interest

You also have the option of placing an advertisement on our website to express your interest. For this purpose, we request the following data from you:

  • Contact details (first name, last name, address, postcode, city, e-mail, telephone)
  • Company name (voluntary)
  • Message to the interested party (voluntary)
  • Possibility for file upload (voluntary)

On this basis, the non-disclosure agreement incl. authorisation to pass on the above information to the advertiser is drawn up and accepted by the interested party (opt-in). If we issue you an invoice and you make payments to us, we also process your personal data for the purposes of issuing invoices and processing payments.

The legal basis for processing your personal data is Art. 6 (1) lit. b and f DSGVO. We store your data for a period of 3 years after the process has been completed. If you wish to make changes to your details, the old details will be deleted and only the updated data will be stored. Furthermore, we only store your data in order to fulfil our contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).

5. Contact Form / Feedback

You can contact us electronically via our contact form, e.g. to give us feedback or to ask us questions. If you use this option, you will transmit the following data to us:

  • E-mail address (to contact you)
  • First name and surname (to address you and for abuse prevention purposes)
  • Your message to the print-eXchange team (voluntary)
  • Company name (voluntary)
  • Telephone number so that we can contact you (mandatory field)
  • Desired recall date (voluntary)
  • Request (purchase, sale, participation, general question), so that we can assign the right contact person to you.
  • Association membership (the website is a cooperation project with the association; with membership the scope of services is extended)

In addition to the data that you voluntarily provide to us, we store the time (date and time) of the transmission of your data to us, as well as your IP address. The processing of this data corresponds to our legitimate interest (Art. 6 (1) lit. f DSGVO) in order to ensure the security of our systems and to counteract misuse. This data, which we additionally collect during your contact, is deleted as soon as it is no longer required, at the latest when the matter of your contact has been comprehensively clarified.

The legal basis for processing your data for the purpose of handling your contact is Art. 6 (1) lit. f DSGVO. It is our legitimate interest to process your data transmitted to us in order to contact you. The data is stored until it is no longer required to achieve the purpose of the conversation with you and the matter of your contact has been fully clarified.

If your contact aims to conclude a contract with us, the additional legal basis for processing your personal data is Art. 6 (1) lit. b DSGVO. This data is stored for as long as it is required for the execution of the contract. Beyond that, we only store your data in order to comply with contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).

6. Contact by E-Mail, Telephone or Fax

You have the option of contacting us by telephone, e-mail or fax. Your personal data transmitted in this way will be stored by us. The data will only be processed in order to handle your contact. The legal basis for the processing of your personal data is Art. 6 (1) lit. f DSGVO. The data is stored until it is no longer required to achieve the purpose of the conversation with you and the matter of your contact has been fully clarified.

If your contact aims to conclude a contract with us, the additional legal basis for processing your personal data is Art. 6 (1) lit. b DSGVO. This data is stored for as long as it is required for the execution of the contract or the pre-contractual measures. Beyond that, we only store your data in order to comply with contractual or legal obligations (e.g. tax obligations) (Art. 6 (1) lit. c DSGVO).

In addition to the data that you voluntarily provide to us, we may receive the time (date and time) of the transmission of your data to us, as well as your IP address. The processing of this data corresponds to our legitimate interest (Art. 6 (1) lit. f DSGVO) in order to ensure the security of our systems and to counteract misuse. This data, which we additionally collect during your contact, is deleted as soon as it is no longer required, at the latest when the matter of your contact has been comprehensively clarified.

You can inform us at any time (see point 1 above) that you would like us to delete the data provided during the conversation. In this case, all personal data of the conversation will be deleted, as far as permissible, and a continuation of the conversation is not possible.

7. Newsletter

On our website, we offer you the opportunity to subscribe to our newsletter free of charge. We only need your declaration of consent for your e-mail address.

We will only send you the newsletter if you first confirm your registration to us via a confirmation e-mail sent to you for this purpose by clicking on the link provided. This is to ensure that only you can subscribe to the newsletter. Your confirmation in this regard must be made promptly after receipt of the confirmation e-mail, otherwise your newsletter registration will be automatically deleted from our database.

The legal basis for sending the newsletter as well as voluntary additional information is Art. 6 (1) lit. a DSGVO. By sending the newsletter registration, you agree to the processing of your data by us. In addition, we store the time (date and time) of the transmission of your data to us, as well as your IP address, as part of your newsletter registration. The processing of this data corresponds to our legitimate interest pursuant to Art. 6 (1) lit. f DSGVO in order to ensure the security of our systems and to counteract misuse.

Your data will be processed exclusively in connection with the sending of newsletters. The purpose of processing your e-mail address is to be able to send you the newsletter. Further data within the scope of the registration process serve either to address you personally or also to ensure the security of our services and to prevent misuse of the e-mail address used.

Your data will only be stored for as long as is necessary to achieve the purpose. Your email address will therefore be stored for the duration of your active newsletter subscription if you have given your consent for this. The data that we additionally collect automatically during your subscription (IP address, date and time) will be deleted at the latest when you end your newsletter subscription.

POSSIBILITY OF DISCLAIMER / Unsubscribe from Newsletter

You can unsubscribe or cancel our newsletter at any time. You will find the link at the end of each newsletter. By doing so, you revoke your consent or object to further use of your data for the purpose of sending the newsletter.

8. Third Party Social Media/Services on our Website

a. Icon Links to Social Networks

On our website, we use small icons that refer to our website on third-party platforms (LinkedIn, XING). These are hyperlinks, so no data is automatically transferred from you, but only when you click on the icons and a new tab opens in your browser with the website of the third-party provider.

b. XING

We have a company page on the social media portal XING (New Work SE, Dammtorstraße 29-32, 20354 Hamburg). We process personal data via XING when we create or comment on postings and report on our company.

The legal basis for data processing is your consent pursuant to Art. 6 para. 1 lit. a DSGVO, if you have given us such consent (e.g. for the publication of photos or videos) and/or our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO, e.g. because the reporting or interaction on the social media portal serves to publicise our company or our activities. The storage period depends on how long we need to maintain the data processing to achieve our purposes. If you revoke your consent to us and there is no other basis for the data processing, we will delete your personal data under the conditions of Art. 17 DSGVO.

You can find XING's privacy policy at: https://privacy.xing.com/en/privacy-policy

c. LinkedIn

We operate a website on the social media portal LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland). We are partially jointly responsible with LinkedIn for data processing that takes place on our LinkedIn page. We process personal data via LinkedIn when we create or comment on postings and report on our company.

The legal basis for data processing is your consent pursuant to Art. 6 para. 1 lit. a DSGVO, if you have given us such consent (e.g. for the publication of photos or videos) and/or our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO, e.g. because the reporting or interaction on the social media portal serves to publicise our company or our activities. The storage period depends on how long we need to maintain the data processing to achieve our purposes. If you revoke your consent to us and there is no other basis for the data processing, we will delete your personal data under the conditions of Art. 17 DSGVO.

We have partial order processing with LinkedIn (https://legal.linkedin.com/dpa/DE) and partial joint responsibility, at least with regard to the "insight data" (only visible to us as statistics) that we can view on our profile (more here: https://legal.linkedin.com/pages-joint-controller-addendum).

You can find LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy?trk=lithograph_footer-privacy-policy

As LinkedIn is a company whose parent company is in the USA, it is not impossible that data may be transferred to the USA or other third countries. We rely on EU standard contractual clauses for any data transfer. You can find more information on this at: https://www.linkedin.com/help/linkedin/answer/62533?lang=en

9. Use of Service Providers

We would like to point out that when processing your personal data, we may use service providers with whom we have concluded processing contracts (e.g. for website hosting). If processors in a third country (not within the EU) carry out the data processing, we ensure that the level of protection of your data guaranteed by the GDPR is not undermined (Art. 44 et seq. GDPR).  The legal basis for the use of service providers is Art. 6 para. 1 p. 1 lit. f DSGVO. The commissioning of service providers (specialists or other service providers in areas that we cannot serve ourselves) is in our legitimate interest. If you would like to receive a copy of the suitable or appropriate guarantees, please let us know (see point 1 above).

10. Your Rights

If we process your data, you are a "data subject" within the meaning of the GDPR. You have the following rights: right to information, right to rectification, right to restriction of processing, right to erasure, right to information and right to data portability. In addition, you have a right of objection, a right of withdrawal and the right to complain to the supervisory authority.

Below you will find some details on the individual rights:

a. Right to Information

You have the right to request confirmation from us as to whether we are processing your personal data. If we process your personal data, you have the right to obtain information in particular about the processing purposes, categories of personal data, recipients or categories of recipients and, if applicable, the storage period.

b. Right of Rectification

You have the right to correct and/or complete the data we have stored about you if this data is incorrect or incomplete. We will make the correction or completion without delay.

c. Right to Restrict Processing

Under certain circumstances, you have the right to request that we restrict the processing of your personal data. An example of this is if you dispute the accuracy of your personal data and we need to verify the accuracy for a certain period of time. For the duration of the verification, your data will only be processed in a restricted manner. Another example of restriction is if we no longer need your data, but you need it for a legal dispute.

d. Right of Cancellation

You have the right in certain situations to request that we delete your personal data immediately. This is the case, for example, if we no longer need your personal data for the purposes for which we collected the data or if we have processed your data unlawfully. Another example would be if we process your data on the basis of your consent, you withdraw your consent and we do not process the data on any other legal basis. However, your right to erasure does not always exist. For example, we may process your personal data to comply with a legal obligation or because we need it for litigation.

e. Right to Information

If you have exercised your right to rectify, erase or restrict the processing of your data, we are obliged to notify all recipients to whom we have disclosed your personal data of the rectification, erasure or restriction of the processing of your data, unless this proves impossible or involves a disproportionate effort.

f. Right to Data Portability

You have the right, under certain conditions, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and the right to have this data transferred to another controller. This is the case if we process the data either on the basis of your consent or on the basis of a contract with you and that we process the data using automated procedures.

You have the right to request that we transfer your personal data directly to another controller, insofar as this is technically feasible and does not affect the freedoms and rights of other persons.

g. RIGHT OF OBJECTION

You have the right to object at any time to the processing of your personal data based on Art. 6 (1) lit. e or lit. f DSGVO for reasons arising from your particular situation. This also applies to profiling based on these provisions.

We will no longer process your personal data after an objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. This also applies to profiling insofar as it is related to direct advertising. If you object to the processing of your personal data for direct marketing purposes, we will no longer process it for these purposes.

h. Right of Withdrawal

Pursuant to Art. 7 (3) DSGVO, you have the right to revoke your consent at any time.  The withdrawal of consent does not retroactively invalidate the lawfulness of the processing.

i. Right of Appeal to a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. In particular, you may exercise your right to lodge a complaint in the Member State of your residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR.

An overview of the respective data protection commissioners of the Länder as well as their contact details can be found under the following link:

www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

11. Status and Up-to-Dateness of this Data Protection Information

Status: June 2021

Cookie Information

Please note the following: You can ensure yourself that no cookies are stored on your computer at all, or that the storage of only certain cookies is permitted. You can select this in your internet browser settings. You can also view and delete the stored cookies there.

If you block all cookies, you may not be able to use all the features of our website.

We use cookies on our website. Cookies are text files that are sent to your browser by our web server when you visit our website and are stored on your computer for later retrieval. A cookie therefore enables your internet browser to be identified when you call up the website again. There are session cookies, which are cookies that are deleted when you close your browser, and there are persistent cookies, which are stored on your hard drive until their preset expiry date is reached or until they are actively removed by you.

1. Own Cookies (First Party)

We use our own cookies to ensure the functionality of our website. Some elements of our website require that your internet browser is recognised after a page change. We only set technically necessary cookies, e.g. to save your selection or details in a session.

Name, purpose/function, duration:

PHPSESSID; session cookie that saves the browser session; duration: until the end of the browser session.

cookieconsent_status; stores the cookie selection, duration: 1 hour

For the processing of personal data in cookies that we set on our website in order to ensure the functionality of our website and our offer, the legal basis is Art. 6 (1) lit. f DSGVO, insofar as personal data are contained in the cookies.

OPPOSITION AND REMOVAL POSSIBILITY

As communicated in the introduction to this section, you can enable or restrict the transmission of cookies by changing the settings in your internet browser. Cookies that have already been stored by your internet browser can be deleted there at any time. If cookies are restricted or disabled for our website, it may not be possible to use all functionalities.

2. Status and Up-to-Dateness of this Cookie Information

Status: June 2021